DRAFT for legal review. Not yet in effect. Cellphone Depot should have an attorney review this policy before launch.

Privacy Policy

Last updated: [DATE]

What we collect

When you request a quote, check out, track an order or submit a bulk/price-match request, we collect your name, email, phone, address, payout details (e.g. PayPal/Zelle/Venmo handle or gift-card email), device details (model, storage, carrier, condition and, once received, IMEI/serial number) and your messages to us.

Referral and partner information

If you arrive from a partner or price-comparison site (for example SellCell) or an ad, we store the referring source, campaign and click identifier in your browser for up to 30 days and attach it to your order, so we can pay or report to that partner. We may send the partner a confirmation that an order occurred (order number and value), but not your contact details.

Browser storage

We use your browser's local storage to remember your box (devices you're selling) and referral source. We don't use advertising cookies [Louis to confirm if analytics or ad pixels are added].

How we use it

To create and fulfil your order, send labels and status updates, inspect and pay for devices, handle re-quotes and returns, prevent fraud (including blacklist checks), and meet legal and record-keeping requirements.

Who we share it with

Only with providers needed to complete your order (shipping carriers and label providers, payment providers, gift-card providers, device-history check services), referral partners as described above, or when required by law. We do not sell your personal information.

Data on your device

Please erase your device before shipping. Any data that remains is erased before the device is tested, refurbished or resold. We do not access personal content on devices.

Retention, security and your choices

We keep order records as long as needed for business, tax and legal purposes and protect them with reasonable safeguards. You may ask to access, correct or delete your information, subject to legal requirements. Depending on your state, you may have additional rights.

Contact

louis@cellphonemd.net
Cellphone Depot, 2086 W Busch Blvd, Tampa, FL 33612